He bought a cheap laptop from Wal-mart that was partitioned, and he deleted the other partition unknowing the computer needs files on that partition to reinstall Windows. Now his recovery discs won’t work. That partition may have had some key that allowed the recovery discs to work. You should be able to contact the manufacturer of your computer and request they send you the Recovery discs you need. That should hopefully be all you need, be sure to ask to avoid potential headaches.
partial source: leo.am