Outlook rules stopped working

You can run them manually if they no longer run automatically. You may be able to fix the problem with the following command, but you may lose your rules in the process.

outlook.exe /cleanprofile

source: techguylabs.com

Here’s another method from techyforums.com

If your rules have stopped working or are working inconsistently then it could me due to a corruption in your data file. Luckily there are a couple of built in tools that should be able to fix this problem.

Browse to C:\Program Files\Common Files\System\MSMAPI\1033 and there should be to exe’s:

  • scanpst.exe
  • scanost.exe

Close down Outlook and make sure that any Outlook processes are also closed then put the above exe’s one at a time.


3 Responses to Outlook rules stopped working

  1. sgravitt1 says:

    Thanks for the tip! scanost.exe did the trick for me. The log message didnt show any errors corrected but it must have done something

    much appreciated!

  2. Will says:

    think it did the trick. Thanks!

  3. hubie says:

    i dont see this scan pst optoin in my folders. i’m using vista x64.

    also, does the ‘clean profile’ clean all your outlook files? i have several that i use…

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