Cannot access Windows Update

June 1, 2008

Your security software, spyware, viruses, or  the browser is blocking Windows Update functionality and preventing you from seeing or downloading the updates. You can’t install any updates until you fix that. There is a Microsoft Tech Note that may be able to help you with this issue.


The easiest fix is to change ActiveX controls behaviors…

1. Under the ‘tools’ menu in Internet Explorer, choose ‘internet options’

2. Under the ‘security’ tab, click the ‘reset zones to default levels’

3. Click the ‘internet’ zone, and click the ‘custom’ button

4. Choose the following settings…